Effective Date: October 1, 2025

Skyline Glass LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers, visitors, and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, whether through our website SKG23.com, by phone, by email, or in person at our offices.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

a. Information You Provide Directly
    •    Name, email address, phone number, and mailing address
    •    Project details, measurements, and photos you upload or send to us
    •    Billing and payment information when you purchase services
    •    Communications with us (emails, messages, phone calls)

b. Information Collected Automatically
When you visit our website, we may automatically collect:
    •    IP address, browser type, device information, and operating system
    •    Pages viewed, time spent on our site, and referring/exit pages
    •    Cookies or similar technologies (see Section 5)

2. How We Use Your Information

We may use the information we collect to:
    •    Provide quotes, schedule installations, and deliver services
    •    Process payments and maintain business records
    •    Respond to inquiries and provide customer support
    •    Improve our website, marketing, and service offerings
    •    Comply with legal obligations or enforce our terms

3. Sharing of Information

We do not sell your personal information. We may share information only as follows:
    •    Service Providers & Contractors: With trusted vendors and subcontractors who assist us in providing services (e.g., manufacturers, installers, payment processors).
    •    Legal Compliance: When required by law, regulation, subpoena, or court order.
    •    Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business.

4. Data Retention & Security

We retain personal information only as long as necessary to provide our services, comply with legal requirements, or resolve disputes.
We implement reasonable safeguards (including secure servers, password protection, and limited access) to protect your information. However, no method of transmission or storage is completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies, analytics tools (such as Google Analytics), or similar technologies to improve site performance and understand user behavior. You may disable cookies through your browser settings, though some features of our site may not function properly.

6. Your Privacy Rights

General Rights
You may request access, correction, or deletion of your personal information by contacting us at the email or phone number listed below.

California Residents (CCPA Notice)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:
    •    Know what categories of personal information we collect and use
    •    Request deletion of your personal information (subject to legal obligations)
    •    Opt out of the sale of personal information (we do not sell personal data)

To exercise these rights, contact us using the details below.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If we learn we have inadvertently collected such information, we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised “Effective Date.” Your continued use of our services after updates are posted constitutes acceptance of the revised policy.

9. Contact Us

Skyline Glass LLC
1405 Old Oxford Road, Suite E
Durham, NC 27704
Phone: 984-358-1701
Email: advisor@skg23.com
Website: SKG23.com